Terms and Conditions

PLEASE READ THIS AGREEMENT CAREFULLY;
THIS IS A BINDING CONTRACT.
Welcome to SNSPRO GLOBAL Your access and use of the SNSPRO GLOBAL website located at https://snsproglobal.com/ (the “Site”) and features and services offered by SNSPRO GLOBAL, Inc. (“SNSPRO GLOBAL”, “we”, “us” or “our”) on or in connection with the Site (individually and collectively, the “Service”) are subject to the terms and conditions in these Terms of Service (these “Terms”). These Terms constitute a legal agreement between you and SNSPRO GLOBAL and are sometimes referred to herein as the “Agreement.”

The Service provides individuals or businesses seeking to obtain technical support (“Customer”) with a platform where they can engage an individual seeking to provide the selected technical support, (“Service Professional”). A Customer will use the Service in order to select the desired services and set up a time for the Service Provider to perform these on-demand technical support services (a “Booking”). Customers and any other users of the Service are collectively referred to herein as “Users.” The Service and the Site are collectively referred to as the “Platform.”

1. Acceptance of Terms
By agreeing to these Terms, including by a click-through or other agreement, or by using any aspect of the Platform, you expressly acknowledge that (a) you have read these Terms and agree to all of their terms and conditions, (b) you are 18 years of age or older, (c) you have the right, authority and capacity to enter into this Agreement, and (d) if you are entering into this Agreement on behalf of an entity, you have authority to act on behalf of that entity and to bind that entity to this Agreement.

You further agree to receive all communications, agreements and notices that we provide in connection with the Platform electronically, including by e-mail, SMS text message, or by posting them on the Site or otherwise making them available through the Platform. You agree that all communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

These Terms contain important language governing your use of the Platform. They address, among other things, information about how we provide the Platform, how we or you may terminate the Service and/or access to the Platform, the requirements imposed on you when managing your User account (an “Account”) and how we handle disputes (which includes a class action waiver and binding arbitration in most cases).

You must agree to these Terms in order to use the Platform, and if you do not accept these Terms then you may not use any aspect of the Platform.

2. Modifications of Terms
SNSPRO GLOBAL, in its sole discretion, may modify these Terms at any time effective upon posting the modified Terms on the Site. You are responsible for regularly reviewing information posted on the Site to obtain timely notice of such changes. If you do not agree to the amended terms, you agree to immediately stop using the Site and to provide SNSPRO GLOBAL notice to remove you from any distribution lists or other communication lists that are available to you through your use of the Site. Disputes arising under these Terms will be resolved in accordance with the version of these Terms in place at the time the dispute arose. YOUR CONTINUED USE OF THE SITE AND SERVICE AFTER SUCH POSTING (OR OTHER NOTIFICATION, IF ANY) MEANS YOU ACCEPT AND AGREE TO BE BOUND BY THE MODIFIED TERMS OF SERVICE.

3. Use of the Platform
Subject to full compliance with these Terms, SNSPRO GLOBAL grants authorized users a nonexclusive, nontransferable, non-sublicensable, terminable license to access and use the Platform for your personal use. You agree to not access, reproduce, duplicate, copy, sell, re-sell, modify, distribute, transmit, or otherwise exploit the Sites or Services or any of their content for any purpose except for your personal use and as described in these Terms, without the express written consent of SNSPRO GLOBAL. SNSPRO GLOBAL may modify, update, suspend or discontinue the Platform, in whole or in part, at our sole discretion for any or no reason, at any time and with or without notice. SNSPRO GLOBAL shall not be liable to any user or other third party for any such modification, update, suspension or discontinuance.

4. Restrictions and Conditions of Use
Use Restrictions. SNSPRO GLOBAL permits you to view and use the Platform solely for your own personal or limited commercial use, as applicable, in either case not inconsistent with the intended purpose of the Platform. Furthermore, you agree that you will not:
(a) cause, permit or authorize the modification, creation of derivative works, translation, reverse engineering, decompiling, disassembling or hacking of the Platform;
(b) sell, assign, rent, lease, act as a service bureau, or grant rights in the Platform, including, without limitation, through sublicense, to any other person or entity without the prior written consent of SNSPRO GLOBAL;
(c) make any false, misleading or deceptive statement or representation regarding SNSPRO GLOBAL or the Platform;
(d) institute, assist, or become involved in any type of attack including, without limitation, denial of service attacks, upon the Platform (or any servers, systems or networks connected to the Platform) or otherwise attempt to obstruct, disrupt or interfere with the operation of the Platform or any other person’s or entity’s use of the Platform (or any servers, systems or networks connected to the Platform);
(e) use the Platform for any commercial purpose unless consistent with these Terms and the intended use of the Platform;
(g) use the Platform to develop, generate, transmit or store information that is defamatory, harmful, abusive, obscene or hateful;
(h) breach any agreements you enter into with any third parties;
(j) use the Platform for any unlawful, prohibited, abnormal or unusual activity as determined by SNSPRO GLOBAL in its sole discretion;
(k) use the Platform to engage in any activity that (i) constitutes harassment or a violation of privacy or threatens other people or groups of people; (ii) is harmful to children in any manner; (iii) constitutes phishing, pharming or impersonates any other person or entity, or steals or assumes any person’s identity (whether a real identity or online nickname or alias); or (iv) violates any applicable law, ordinance, rule, regulation, treaty or self-regulatory guidelines;
(l) improperly obtain or attempt to improperly obtain any information or data from the Platform
(m) intercept, examine or otherwise observe any proprietary communications protocol used by the Platform, whether through the use of a network analyzer, packet sniffer or other device; or
(n) use any type of bot, spider, virus, clock, timer, counter, worm, software lock, drop dead device, Trojan horse, trap door, time bomb or any other codes, instructions or third party software that is designed to provide a means of surreptitious or unauthorized access to, or distort, delete, damage or disassemble, any aspect of the Platform.

5. SNSPRO GLOBAL Intellectual Property

5.1. Trademarks. The SNSPRO GLOBAL name and logo are trademarks and service marks of SNSPRO GLOBAL. Unless permitted in a separate written agreement with SNSPRO GLOBAL, you do not have the right to use any of SNSPRO GLOBAL’s trademarks, service marks or logos and your unauthorized use of any of these may be a violation of federal and state trademark laws.

5.2. Ownership. You acknowledge and agree that SNSPRO GLOBAL, or its licensors, owns all right, title and interest in and to the Platform, including all intellectual property, industrial property and proprietary rights recognized anywhere in the world at any time and that the Platform is protected by United States and international copyright laws. Further, you acknowledge that the Platform may contain information that SNSPRO GLOBAL has designated as confidential and you agree not to disclose such information without SNSPRO GLOBAL prior written consent.

6. Privacy Policy
By accepting these Terms or using the Platform, you represent that you have read and consent to our Privacy Policy in addition to these Terms. SNSPRO GLOBAL may revise the Privacy Policy at any time, and a link to the new versions will be posted on the Site. If at any point you do not agree to any portion of the Privacy Policy, you must immediately stop using the Platform. By using the Platform, you agree to the then-current versions of these Terms and Privacy Policy, which will be posted on the Site.

7. Utilizing Your Computer or Other Device
Some of the benefits of the Platform require the Platform to access information on your computer or other applicable device. You hereby grant permission for the Platform to monitor your computer or other applicable device (including, but not limited to, your device’s memory) and to communicate information, including, without limitation, your Account information, to SNSPRO GLOBAL servers for the purposes of analyzing your device’s performance during use of the Platform. Additionally, the Platform will utilize the processor, bandwidth, and hard drive (or other memory or storage hardware) and/or cache of your computer or other applicable device for the limited purpose of facilitating the communication between, and the transmittal of data, content, services or features to, you and other users, and to facilitate the operation of the network of computers running instances of the Platform.

8. General
8.1. No Partnership. You agree that no joint venture, partnership, employment, or agency relationship exists between you and SNSPRO GLOBAL as a result of these Terms or your use of the Platform.

8.2. Assignment. SNSPRO GLOBAL may assign its rights under these Terms to any person or entity without your consent. The rights granted to you under these Terms may not be assigned without SNSPRO GLOBAL’s prior written consent, and any attempted unauthorized assignment by you shall be null and void.

8.3. Severability. If any part of these Terms is determined to be invalid or unenforceable, then that portion shall be severed, and the remainder of these Terms shall be given full force and effect.

8.4. No Waiver. Our failure to enforce any provision of these Terms shall in no way be construed to be a present or future waiver of such provision, nor in any way affect our right to enforce the same provision at a later time. An express waiver by SNSPRO GLOBAL of any provision, condition or requirement of these Terms shall not be understood as a waiver of your obligation to comply with the same provision, condition or requirement at a later time.

8.5. Notices. All notices given by you or required under these Terms shall be in writing.

8.6. Export Administration. You must comply with all export laws and regulations (“Export Controls”) and you shall not export, direct or transfer any portion of the Platform, or any direct product thereof, to any destination, person or entity restricted or prohibited by the Export Controls.

8.7. Equitable Remedies. You acknowledge and agree that SNSPRO GLOBAL would be irreparably damaged if the terms of these Terms were not specifically enforced, and therefore you agree that we shall be entitled, without bond, other security, or proof of damages, to appropriate equitable remedies with respect to breaches of these Terms, in addition to such other remedies as we may otherwise have available to us under applicable laws.

8.8. Entire Agreement. These Terms and other agreements, rules, and policies incorporated by reference in these Terms, including, without limitation, the Privacy Notice, constitute the entire agreement between you and SNSPRO GLOBAL with respect to the Platform. It supersedes any and all prior or contemporaneous negotiations, discussions, or agreements, whether written or oral, between you and SNSPRO GLOBAL relating to the subject matter contained in these Terms. Additional terms and conditions may exist between you and third parties, including but not limited to, Service Professionals and others. You represent and warrant that those third-party agreements do not interfere with your obligations and duties to SNSPRO GLOBAL under these Terms of Service.

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